How to change your Žalgiris account password?

Want to change your Žalgiris account password or forgot it and can't log in? In this guide you'll find step-by-step instructions on how to change your password in the app, on the website, or how to reset it.

What you need to know before you start

  • Your password must be at least 8 characters long. It must include at least one lowercase letter, one uppercase letter, and one number.
  • The password change process differs depending on whether you are using the app or the website.
  • If you forgot your password and can't log in, you can reset it on the login page.

How to change your password in the app

  1. Tap the "Profile" section at the bottom.
  2. Tap the gear icon in the top right corner.
  3. In the "Security" section, tap "Change password".
  4. Enter your current password.
  5. Enter your new password twice.
  6. Tap the "Change password" button.

How to change your password on the website

  1. Click the profile icon in the top right corner.
  2. Select "My account".
  3. Select the "Change password" section.
  4. Enter your current password.
  5. Enter your new password twice.
  6. Click the "Change password" button.

How to reset your password if you forgot it

  1. On the login page, click "Forgot your password? Get a reminder".
  2. Enter your account email address and click "Reset password".
  3. Check your email - a verification code will be sent to you.
  4. Enter the code you received and click "Confirm".
  5. Once the correct code is entered, a password change window will open - enter your new password twice.
  6. Click "Change password".

Additional tips

  • If you didn't receive the verification code by email, check your spam folder.
  • Make sure you are using the same email address you registered with.
     

Contact support

Do you have any additional questions?

Write an e-mail
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