How do I delete my Žalgiris account?

Introdution

If you've decided to stop using your Žalgiris account, you can delete it directly from your account settings. This guide walks you through the process and highlights what to check first - especially if you have an active Žalgiris Insider subscription.

What you need to know before you start

• Deleting your account is permanent - you'll lose your entire account history and achievements.
• Once you submit the request, your account is blocked immediately and will be fully deleted from both the website and the mobile app within 5 business days.
• If you have a Žalgiris Insider subscription, it will not be canceled automatically when your account is deleted - you must cancel it separately before confirming the account deletion, since it auto-renews unless you cancel it.

Here's what to do

1. Log in to your Žalgiris account.
2. In the top-right corner, click the account icon.
3. From the dropdown menu, click "My Account".
   
   
    
4. In the left-hand menu, click "Delete Account".
   
   
   NOTE: If you have an active Insider subscription, cancel it first under "Subscription Information" (click "Manage Subscription" → "Cancel Plan" and confirm the cancellation).
5. Click the "Delete My Account" button.
   
   
    
6. In the pop-up window, read the warning, check the box confirming "I understand that deleting my account is an irreversible process", and click "Yes" to confirm.

Additional tips

1. If you change your mind, click "No" in the pop-up window and your account will remain unchanged.
2. Before deleting your account, make sure you don't need access to any active or upcoming tickets - your ticket history will be lost once the account is deleted.
3. If you run into any issues deleting your account or have further questions, reach out to the Žalgiris support team.