What if I forgot to enter a discount code when buying Žalgiris tickets?

Introduction

This guide is for fans who completed their ticket purchase online but forgot to apply a discount code during checkout. 

What you need to know before you start

• Discount codes and special offers must be entered and applied strictly during the checkout process before payment is finalized.
• As outlined in our ticket terms of service, we cannot apply discounts to ticket orders that have already been completed and paid for.
• Review how the discount system works by reading our guide that shows where to enter the Žalgiris discount code.
• Make sure you select the discount categories correctly, as outlined in our article on applying senior, student, or pupil discounts.

Here's what you can do

1. Review your shopping cart carefully on zalgiris.koobin.com before proceeding to final payment.
2. If you forgot the code, please cancel the unfinished transaction, then start a new checkout session and apply your promo code correctly.

Additional information

• Partial or full refunds for already paid orders due to a forgotten discount code are not issued.
• Purchased tickets are final and non-refundable unless the game itself is canceled or rescheduled. You can read more about this in our article about refunding Žalgiris tickets.