I'm a "Žalgiris Insider" member, but I didn't receive a pre-sale discount code

Problem

You're a "Žalgiris Insider" member and didn't receive the discount code for pre-sale tickets.

Symptoms

• You didn't receive the code by email.
• You can't find the code in the app.
• You don't know which email address the code was sent to.

How do I resolve this?

NOTE: We only send discount codes to holders of an annual or club membership. You can read more about the differences between membership types in our Help Center.

1. Check your membership type - if you have a monthly membership, this code doesn't apply to you.
2. Check that you're looking at the right email address - the code is sent to the email address your "Žalgiris Insider" membership is registered with (this may differ from the email you use every day). Also check your spam folder.
3. Check the app's notification center - the code can also be found in the "Žalgiris" app's notification center (bell icon).
4. If you still can't find the code, contact us by email at pagalba@zalgiris.lt - we'll check your membership and help you out.

Additional tips

• The email address provided during registration may differ from the one you use every day - always check your membership registration address first.
• Annual and club memberships offer more benefits than a monthly one - if you're interested in early ticket sales, it may be worth considering a change of membership type.