I can't find my purchased Žalgiris ticket / I deleted the confirmation email

Problem

You can't find a purchased Žalgiris ticket - the confirmation email with the tickets was deleted, or you don't know where to find Žalgiris tickets in the system.

Symptoms

  • You no longer have the confirmation email with the tickets.
  • You don't know where to look for purchased Žalgiris tickets in the system.

How to resolve this?

NOTE: All purchased tickets are stored in your account - even if the confirmation email is deleted, the tickets remain in the system. You can read more in the detailed guide to finding tickets in your account in our Help Center.

  1. Open the account page at zalgiris.koobin.com and log in using the email address the tickets were purchased with.
  2. Once logged in, go to My profile → Your purchases - there you'll see all your purchased tickets.
  3. You can view or download the ticket directly from this section.

Additional tips

  • You must log in using the same email address the purchase was made with - otherwise you won't see the tickets.
  • If you don't remember which email address the tickets were purchased with, check all the email inboxes you may have registered with.

Do you have any additional questions?

Consider writing us an e-mail!
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