Where can I find and how do I pay for an unpaid Žalgiris seat reservation?

Problem

You have an unpaid Žalgiris seat reservation and don't know where to find it in the system or how to pay for it.

Symptoms

• You can't find your reservation in the system.
• You don't know how to log in to the account created during the reservation.
• You can't find the payment button.

How to resolve this?

NOTE: Reservations are visible only after you log in to "My profile". If you can't complete the payment, you can read more about the general solution for purchase errors in our Help Center.

1. Open the website zalgiris.koobin.com and click the "Log in" button.
2. If you know your login details, log in as usual. If the account was created during the reservation and you don't know the password, click "Forgot password" and enter the email address used to reserve the tickets.
3. Once logged in, go to "My profile" - there you'll see all your unpaid reservations.
4. Click the "Pay for reservation" button next to the reservation you want to pay for.
5. Carefully review the reserved items in the cart and ensure everything is correct.
6. Read and agree to the purchase terms, choose a payment method, and complete the purchase within 15 minutes.

Additional tips

• You'll find your purchased tickets in "My profile", under "Your purchases".
• After choosing a payment method and clicking "Continue," you'll have 15-20 minutes to complete payment before the reservation expires.